Depending on the exact configuration of your Citrix environment, you may find that the SDXTray.exe process is still running after ending the session. This could mean the session never terminates on the server and will continue to use resources.

If this is happening in your Citrix environment, please follow these instructions:

  1. Add SDXTray.exe to the following registry key:
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\Sysprocs]

  2. This will tell the system that the process may be safely terminated automatically.

Value name: SDXTray.exe
Data type: REG_DWORD
Base: Hex
Value data: 0

Have more questions? Submit a request