Affects Windows 10 Users

Following a recent Windows update, you may receive a 'SECUR32.dll is missing' error message when signing into the Switch Client for Windows.

This can easily be resolved by upgrading to version 4.81 of the Switch Client or higher from our Desktop Client Downloads Page.

If upgrading to this version is not an option...

You can also amend the Egress Switch registry keys. This will switch off the Egress Secure32 TLS configuration and defaults to the Windows Secure32 settings. 

To do so:

  1. Open the Registry Editor and add "Enforce" as a DWORD entry with the value of 0 in the following locations: HKEY_LOCAL_MACHINE\Software\Wow6432Node\Egress\Schannel and HKEY_LOCAL_MACHINE\Software\Egress\Schannel.
  2. If the "Schannel" key does not exist, create it in both paths.
  3. Once you have added these keys, close the SDXTray.exe process from Task Manager to restart the Egress Switch Client.


If you would like to use ADMX templates for the above configuration or are still experiencing issues, please don't hesitate to contact Switch Support.

Have more questions? Submit a request